{"webhook_responses":{"incoming":[{"id":"491533627337955","changes":[{"value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"923058906050","phone_number_id":"597915633406951"},"message_echoes":[{"from":"923058906050","to":"923058906050","id":"wamid.HBgMOTIzMDU4OTA2MDUwFQIAERgWM0VCMDkyNjVCMkRCNTk4QjIzMEU1QwA=","timestamp":"1762863027","text":{"body":"Below is the fully rewritten **A1SiteHost Refund Policy**.\nTone: clear, professional, direct.\nBrand name: **A1SiteHost** everywhere.\nAll content adapted exactly for your company.\n\n---\n\n**Refund Policy**\nAt **A1SiteHost**, we prioritize customer satisfaction by maintaining a clear, transparent, and fair refund policy for Hosting, Domain Registration, VPS, and Dedicated Server services. Our goal is to ensure reliability, trust, and a smooth refund experience for all eligible clients.\n\n**Keywords:** Refund Policy, A1SiteHost, online privacy, data protection, reliable hosting, cloud hosting, web solutions, website security, hosting provider, data privacy, secure hosting, web hosting services, affordable hosting, hosting solutions, privacy terms, online security, trusted hosting, hosting plans, website management.\n\n---\n\n### **Refund Policy for Domains**\n\nDomain registrations are strictly **non-refundable**.\n\nIf you received a **free domain** with any hosting plan and later cancel the plan, a **partial refund** will be issued after deducting the actual cost of the domain.\n\nIf A1SiteHost is unable to deliver your domain within **24 hours**, a **full domain refund** will be issued.\n\nAll domain prices listed on our website are for **standard domains only**. Premium domains cannot be automatically detected at this stage. If the domain you selected is premium, our team will notify you and provide the option for a **refund or account credit**.\n\nDomains that host **phishing, spam, fraud, or abusive content** may be suspended by the registrar. A1SiteHost is not responsible for such suspensions. Suspended domains due to misuse are **non-refundable**.\n\n---\n\n### **Refund Policy for Hosting Services**\n\nA1SiteHost is committed to delivering high-quality hosting services. If you face any technical issue, our team will attempt to resolve it within **72 working hours (Monday\u2013Friday)**. If the issue cannot be resolved, you may request a refund under the conditions stated below.\n\nWe offer a **money-back guarantee** on eligible hosting services. Refund windows vary from **7 to 10 days**, depending on the hosting type. Your exact refund eligibility period is shown on your plan\u2019s purchase page.\n\n**Important Notes:**\n\n* If you use a **promocode**, the service becomes **non-refundable**.\n* If you claim **free reseller migration** and later request cancellation after migrating more than 20 accounts, migration fees will be deducted:\n\n  * **Under 100 accounts:** $4\n  * **Above 100 accounts:** $10\n\n---\n\n### **Eligibility Conditions for Hosting Refund**\n\nTo qualify for a refund:\n\n1. Only your **first hosting order** is refundable.\n2. Renewals are **non-refundable**.\n3. Multiple accounts created by the same person are not eligible.\n4. You must be a **new customer**, not an existing or previous client.\n5. Your service must not be involved in **misuse or abuse** (CPU, Bandwidth, Disk, Security violations).\n6. You must not have opened a **chargeback or dispute**.\n7. Refund applies **only to the base plan**. Add-ons are not refundable.\n8. Payment gateway or transaction fees are **non-refundable**.\n9. If you received a **free domain**, its cost will be deducted.\n10. For billing cycles of **3+ months**, the used duration will be deducted.\n11. Violation of any condition voids refund eligibility.\n\n---\n\n### **Refund Windows by Hosting Type**\n\n* **Shared Hosting**\n\n* **Unlimited Hosting**\n\n* **Cloud Hosting**\n\n* **Offshore Hosting**\n\n* **DMCA Ignored Hosting**\n  **\u2192 Eligible for refund within 7 days**\n\n* **WHM Reseller Hosting**\n\n* **Master Reseller Hosting**\n\n* **Alpha Reseller Hosting**\n  **\u2192 Eligible for refund within 10 days**\n\nRequests outside these timeframes or not meeting the conditions will not be processed.\n\n---\n\n### **Refund Policy for VPS & Dedicated Servers**\n\nA1SiteHost does **not** provide refunds for:\n\n* VPS (Virtual Private Servers)\n* Dedicated Servers\n* Server Licenses\n\nThese services are fully **non-refundable**.\n\n---\n\n### **Service Cancellation and Support Conduct**\n\nIf A1SiteHost cancels your service due to internal reasons, refunds may be issued if **no terms have been violated**.\n\nIf you violate our terms (misuse, abuse, harmful content, etc.), A1SiteHost may withhold refunds.\n\nIf a customer uses **abusive language**, threatens staff, or posts defamatory comments harming A1SiteHost\u2019s reputation, we reserve the right to:\n\n* Provide a **7-day backup window**\n* Terminate the account afterward\n  Refunds in such cases depend on the situation and may be withheld.\n\n---\n\n### **Refunds for Cryptocurrency Payments**\n\nCrypto payments are generally **non-refundable** due to blockchain limitations and irreversible transactions.\n\n---\n\n### **Need Help?**\n\nFor refund inquiries or assistance, contact our support team:\n**[support@a1sitehost.com](mailto:support@a1sitehost.com)**\n\nRefunds are processed within **7\u201315 days**, depending on the payment gateway.\n\n**Last Updated: 2nd-August-2025**\n\n---\n\nIf you want, I can also:\n\u2022 Convert this into a full **HTML webpage**\n\u2022 Add branding, colors, and animations"},"type":"text"}]},"field":"smb_message_echoes"}]}]}}