{"webhook_responses":{"incoming":[{"id":"491533627337955","changes":[{"value":{"messaging_product":"whatsapp","metadata":{"display_phone_number":"923058906050","phone_number_id":"597915633406951"},"message_echoes":[{"from":"923058906050","to":"923058906050","id":"wamid.HBgMOTIzMDU4OTA2MDUwFQIAERggQTUwNENBRjNCRUFDMzczOTE5Q0Q4MDNBNDdEQTg2NDgA","timestamp":"1762863162","text":{"body":"<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n  <meta charset=\"utf-8\" \/>\n  <meta name=\"viewport\" content=\"width=device-width,initial-scale=1\" \/>\n  <title>A1SiteHost \u2014 Refund Policy<\/title>\n  <meta name=\"description\" content=\"A1SiteHost Refund Policy for domains, hosting, VPS, and dedicated servers. Clear eligibility rules, refund windows, and contact details.\" \/>\n  <meta name=\"robots\" content=\"index,follow\" \/>\n  <link rel=\"icon\" href=\"\/favicon.ico\" \/>\n  <style>\n    :root{\n      --bg:#0b0f17;\n      --card:#111827;\n      --muted:#9ca3af;\n      --text:#e5e7eb;\n      --brand:#3b82f6;\n      --accent:#22d3ee;\n      --ok:#10b981;\n      --warn:#f59e0b;\n      --bad:#ef4444;\n      --radius:14px;\n    }\n    *{box-sizing:border-box}\n    html,body{height:100%}\n    body{\n      margin:0;\n      font:16px\/1.55 system-ui,-apple-system,Segoe UI,Roboto,Inter,Arial,sans-serif;\n      color:var(--text);\n      background:radial-gradient(1200px 600px at 10% -10%, #0f172a 0%, #0b0f17 45%, #0b0f17 100%) no-repeat fixed;\n    }\n    .wrap{\n      max-width:960px;\n      margin:40px auto;\n      padding:0 20px 80px;\n    }\n    header{\n      display:flex;align-items:center;justify-content:space-between;gap:16px;\n      margin-bottom:24px;\n    }\n    .brand{\n      font-weight:800;letter-spacing:.2px;font-size:20px;\n      display:flex;align-items:center;gap:10px;color:#fff;text-decoration:none\n    }\n    .brand-badge{\n      width:28px;height:28px;border-radius:8px;\n      background:linear-gradient(135deg,var(--brand),var(--accent));\n      display:inline-block;\n    }\n    .card{\n      background:linear-gradient(180deg, rgba(255,255,255,.02), rgba(255,255,255,.01));\n      border:1px solid rgba(255,255,255,.08);\n      border-radius:var(--radius);\n      backdrop-filter: blur(6px);\n      box-shadow:0 10px 30px rgba(0,0,0,.35);\n      overflow:hidden;\n    }\n    .hero{\n      padding:28px 24px;\n      border-bottom:1px solid rgba(255,255,255,.08);\n    }\n    h1{font-size:28px;line-height:1.2;margin:0 0 8px}\n    .subtitle{color:var(--muted);margin:0}\n    .kws{margin-top:14px;font-size:13px;color:var(--muted)}\n    .content{padding:8px 24px 28px}\n    h2,h3{margin:28px 0 10px;line-height:1.25}\n    h2{font-size:20px}\n    h3{font-size:16px}\n    p{margin:10px 0}\n    ul{padding-left:18px;margin:8px 0}\n    li{margin:6px 0}\n    .note{font-size:14px;color:var(--muted)}\n    .pill{display:inline-block;font-size:12px;padding:4px 8px;border:1px solid rgba(255,255,255,.12);border-radius:999px;color:var(--text)}\n    .pill.ok{border-color:rgba(16,185,129,.4)}\n    .pill.warn{border-color:rgba(245,158,11,.4)}\n    .pill.bad{border-color:rgba(239,68,68,.4)}\n    .grid{display:grid;gap:12px}\n    @media (min-width:700px){.grid.cols-2{grid-template-columns:1fr 1fr}}\n    .cta{\n      margin-top:18px;display:flex;gap:10px;flex-wrap:wrap\n    }\n    .btn{\n      appearance:none;border:0;border-radius:10px;padding:10px 14px;\n      color:#0b0f17;background:linear-gradient(135deg,var(--brand),var(--accent));\n      font-weight:700;text-decoration:none;display:inline-flex;align-items:center;gap:8px\n    }\n    .btn.outline{\n      background:transparent;color:var(--text);\n      border:1px solid rgba(255,255,255,.16)\n    }\n    footer{margin-top:22px;color:var(--muted);font-size:13px}\n    \/* anchor list *\/\n    .toc{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0 0}\n    .toc a{color:var(--muted);text-decoration:none;border:1px solid rgba(255,255,255,.08);padding:6px 10px;border-radius:999px}\n    .toc a:hover{color:var(--text);border-color:rgba(255,255,255,.2)}\n    \/* tables *\/\n    table{width:100%;border-collapse:separate;border-spacing:0;margin:10px 0 4px}\n    th,td{padding:10px;border-bottom:1px solid rgba(255,255,255,.08);text-align:left}\n    th{font-weight:700;color:#fff;background:rgba(255,255,255,.02)}\n    .kbd{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:#111827;border:1px solid rgba(255,255,255,.12);border-radius:6px;padding:2px 6px;font-size:12px}\n    \/* print *\/\n    @media print{\n      body{background:#fff;color:#000}\n      .card{box-shadow:none;border:1px solid #ddd}\n      .btn,.toc{display:none}\n    }\n  <\/style>\n\n  <!-- Schema.org MerchantReturnPolicy -->\n  <script type=\"application\/ld+json\">\n  {\n    \"@context\":\"https:\/\/schema.org\",\n    \"@type\":\"MerchantReturnPolicy\",\n    \"name\":\"A1SiteHost Refund Policy\",\n    \"merchantReturnDays\":\"10\",\n    \"returnPolicyCategory\":\"https:\/\/schema.org\/MerchandiseReturnUnacceptable\",\n    \"applicableCountry\":\"PK\",\n    \"inStoreReturnsOffered\": false,\n    \"returnFees\":\"https:\/\/schema.org\/RestockingFees\",\n    \"additionalProperty\":[\n      {\"@type\":\"PropertyValue\",\"name\":\"Domains\",\"value\":\"Non-refundable; free domain cost deducted on plan refund; full refund if not delivered within 24 hours; premium domains handled via notice with refund or credit option; abusive use non-refundable\"},\n      {\"@type\":\"PropertyValue\",\"name\":\"Hosting\",\"value\":\"Money-back 7\u201310 days depending on plan; first order only; renewals non-refundable; addons and gateway fees non-refundable\"},\n      {\"@type\":\"PropertyValue\",\"name\":\"VPS\/Dedicated\",\"value\":\"Non-refundable\"},\n      {\"@type\":\"PropertyValue\",\"name\":\"Crypto\",\"value\":\"Generally non-refundable\"}\n    ],\n    \"url\":\"https:\/\/a1sitehost.com\/refund-policy\"\n  }\n  <\/script>\n<\/head>\n<body>\n  <div class=\"wrap\">\n    <header>\n      <a class=\"brand\" href=\"\/\">\n        <span class=\"brand-badge\" aria-hidden=\"true\"><\/span>\n        <span>A1SiteHost<\/span>\n      <\/a>\n      <a class=\"btn outline\" href=\"mailto:support@a1sitehost.com\">Contact Support<\/a>\n    <\/header>\n\n    <section class=\"card\">\n      <div class=\"hero\">\n        <h1>Refund Policy<\/h1>\n        <p class=\"subtitle\">Clear, transparent, and fair refunds for domains, hosting, VPS, and dedicated servers.<\/p>\n        <div class=\"toc\" aria-label=\"Sections\">\n          <a href=\"#domains\">Domains<\/a>\n          <a href=\"#hosting\">Hosting Services<\/a>\n          <a href=\"#eligibility\">Eligibility Conditions<\/a>\n          <a href=\"#windows\">Refund Windows<\/a>\n          <a href=\"#vps\">VPS &amp; Dedicated<\/a>\n          <a href=\"#conduct\">Cancellation &amp; Conduct<\/a>\n          <a href=\"#crypto\">Crypto Payments<\/a>\n          <a href=\"#help\">Need Help<\/a>\n        <\/div>\n        <p class=\"kws\"><span class=\"pill\">Keywords<\/span> Refund Policy, A1SiteHost, online privacy, data protection, reliable hosting, cloud hosting, web solutions, website security, hosting provider, data privacy, secure hosting, web hosting services, affordable hosting, hosting solutions, privacy terms, online security, trusted hosting, hosting plans, website management.<\/p>\n        <div class=\"cta\">\n          <a class=\"btn\" href=\"#help\">Request a refund<\/a>\n          <a class=\"btn outline\" href=\"\/\">Go to A1SiteHost<\/a>\n        <\/div>\n      <\/div>\n\n      <div class=\"content\">\n        <p>At <strong>A1SiteHost<\/strong>, we prioritize customer satisfaction by maintaining a clear, transparent, and fair refund policy for Hosting, Domain Registration, VPS, and Dedicated Server services. Our goal is to ensure reliability, trust, and a smooth refund experience for all eligible clients.<\/p>\n\n        <h2 id=\"domains\">Refund Policy for Domains<\/h2>\n        <ul>\n          <li>Domain registrations are strictly <strong>non-refundable<\/strong>.<\/li>\n          <li>If you received a <strong>free domain<\/strong> with any hosting plan and later cancel the plan, a <strong>partial refund<\/strong> will be issued after deducting the actual cost of the domain.<\/li>\n          <li>If <strong>A1SiteHost<\/strong> is unable to deliver your domain within <strong>24 hours<\/strong>, a <strong>full domain refund<\/strong> will be issued.<\/li>\n          <li>All domain prices listed on our website are for <strong>standard domains only<\/strong>. Premium domains cannot be automatically detected at this stage. If the domain you selected is premium, our team will notify you and provide the option for a <strong>refund or account credit<\/strong>.<\/li>\n          <li>Domains that host <strong>phishing, spam, fraud, or abusive content<\/strong> may be suspended by the registrar. <strong>A1SiteHost<\/strong> is not responsible for such suspensions. Suspended domains due to misuse are <strong>non-refundable<\/strong>.<\/li>\n        <\/ul>\n\n        <h2 id=\"hosting\">Refund Policy for Hosting Services<\/h2>\n        <p><strong>A1SiteHost<\/strong> is committed to delivering high-quality hosting services. If you face any technical issue, our team will attempt to resolve it within <strong>72 working hours (Monday\u2013Friday)<\/strong>. If the issue cannot be resolved, you may request a refund under the conditions stated below.<\/p>\n        <p>We offer a <strong>money-back guarantee<\/strong> on eligible hosting services. Refund windows vary from <strong>7 to 10 days<\/strong>, depending on the hosting type. Your exact refund eligibility period is shown on your plan\u2019s purchase page.<\/p>\n\n        <h3>Important Notes<\/h3>\n        <ul>\n          <li>If you use a <strong>promocode<\/strong>, the service becomes <strong>non-refundable<\/strong>.<\/li>\n          <li>If you claim <strong>free reseller migration<\/strong> and later request cancellation after migrating more than 20 accounts, migration fees will be deducted:\n            <ul>\n              <li><strong>Under 100 accounts:<\/strong> $4<\/li>\n              <li><strong>Above 100 accounts:<\/strong> $10<\/li>\n            <\/ul>\n          <\/li>\n        <\/ul>\n\n        <h2 id=\"eligibility\">Eligibility Conditions for Hosting Refund<\/h2>\n        <ol>\n          <li>Only your <strong>first hosting order<\/strong> is refundable.<\/li>\n          <li>Renewals are <strong>non-refundable<\/strong>.<\/li>\n          <li>Multiple accounts created by the same person are not eligible.<\/li>\n          <li>You must be a <strong>new customer<\/strong>, not an existing or previous client.<\/li>\n          <li>Your service must not be involved in <strong>misuse or abuse<\/strong> (CPU, Bandwidth, Disk, Security violations).<\/li>\n          <li>You must not have opened a <strong>chargeback or dispute<\/strong>.<\/li>\n          <li>Refund applies <strong>only to the base plan<\/strong>. Add-ons are not refundable.<\/li>\n          <li>Payment gateway or transaction fees are <strong>non-refundable<\/strong>.<\/li>\n          <li>If you received a <strong>free domain<\/strong>, its cost will be deducted.<\/li>\n          <li>For billing cycles of <strong>3+ months<\/strong>, the used duration will be deducted.<\/li>\n          <li>Violation of any condition voids refund eligibility.<\/li>\n        <\/ol>\n\n        <h2 id=\"windows\">Refund Windows by Hosting Type<\/h2>\n        <table aria-describedby=\"refund-windows-note\">\n          <thead>\n            <tr><th>Hosting Type<\/th><th>Refund Window<\/th><\/tr>\n          <\/thead>\n          <tbody>\n            <tr><td>Shared Hosting<\/td><td class=\"note\">See plan page<\/td><\/tr>\n            <tr><td>Unlimited Hosting<\/td><td class=\"note\">See plan page<\/td><\/tr>\n            <tr><td>Cloud Hosting<\/td><td class=\"note\">See plan page<\/td><\/tr>\n            <tr><td>Offshore Hosting<\/td><td class=\"note\">See plan page<\/td><\/tr>\n            <tr><td>DMCA Ignored Hosting<\/td><td><span class=\"pill ok\">7 days<\/span><\/td><\/tr>\n            <tr><td>WHM Reseller Hosting<\/td><td class=\"note\">See plan page<\/td><\/tr>\n            <tr><td>Master Reseller Hosting<\/td><td><span class=\"pill warn\">10 days<\/span><\/td><\/tr>\n            <tr><td>Alpha Reseller Hosting<\/td><td><span class=\"pill warn\">10 days<\/span><\/td><\/tr>\n          <\/tbody>\n        <\/table>\n        <p id=\"refund-windows-note\" class=\"note\">Requests outside these timeframes or not meeting the conditions will not be processed.<\/p>\n\n        <h2 id=\"vps\">Refund Policy for VPS &amp; Dedicated Servers<\/h2>\n        <ul>\n          <li><strong>A1SiteHost<\/strong> does <strong>not<\/strong> provide refunds for:\n            <ul>\n              <li>VPS (Virtual Private Servers)<\/li>\n              <li>Dedicated Servers<\/li>\n              <li>Server Licenses<\/li>\n            <\/ul>\n          <\/li>\n          <li>These services are fully <strong>non-refundable<\/strong>.<\/li>\n        <\/ul>\n\n        <h2 id=\"conduct\">Service Cancellation and Support Conduct<\/h2>\n        <ul>\n          <li>If <strong>A1SiteHost<\/strong> cancels your service due to internal reasons, refunds may be issued if <strong>no terms have been violated<\/strong>.<\/li>\n          <li>If you violate our terms (misuse, abuse, harmful content, etc.), <strong>A1SiteHost<\/strong> may withhold refunds.<\/li>\n          <li>If a customer uses <strong>abusive language<\/strong>, threatens staff, or posts defamatory comments harming <strong>A1SiteHost<\/strong>\u2019s reputation, we reserve the right to:\n            <ul>\n              <li>Provide a <strong>7-day backup window<\/strong><\/li>\n              <li>Terminate the account afterward<\/li>\n              <li>Refunds in such cases depend on the situation and may be withheld.<\/li>\n            <\/ul>\n          <\/li>\n        <\/ul>\n\n        <h2 id=\"crypto\">Refunds for Cryptocurrency Payments<\/h2>\n        <p>Crypto payments are generally <strong>non-refundable<\/strong> due to blockchain limitations and irreversible transactions.<\/p>\n\n        <h2 id=\"help\">Need Help?<\/h2>\n        <p>For refund inquiries or assistance, contact our support team: <a href=\"mailto:support@a1sitehost.com\">support@a1sitehost.com<\/a><\/p>\n        <p>Refunds are processed within <strong>7\u201315 days<\/strong>, depending on the payment gateway.<\/p>\n\n        <hr style=\"border:none;border-top:1px solid rgba(255,255,255,.08);margin:18px 0\" \/>\n        <p class=\"note\"><strong>Last Updated:<\/strong> 2nd-August-2025<\/p>\n      <\/div>\n    <\/section>\n\n    <footer>\n      \u00a9 <span id=\"yr\"><\/span> A1SiteHost. All rights reserved.\n    <\/footer>\n  <\/div>\n  <script>document.getElementById('yr').textContent=new Date().getFullYear();<\/script>\n<\/body>\n<\/html>"},"type":"text"}]},"field":"smb_message_echoes"}]}]}}